{"id":3338,"date":"2019-12-03T17:54:33","date_gmt":"2019-12-03T21:54:33","guid":{"rendered":"https:\/\/lgcassocprod.wpengine.com\/?p=3338"},"modified":"2024-03-12T11:06:36","modified_gmt":"2024-03-12T15:06:36","slug":"2019-holiday-survival-handbook","status":"publish","type":"post","link":"https:\/\/lgcassociates.com\/es\/2019-holiday-survival-handbook\/","title":{"rendered":"Hospitality in the News | 2019 Holiday Survival Handbook"},"content":{"rendered":"<p>All the industry trends you need to know. This week&#8217;s Hospitality in the News topic: 2019 holiday survival handbook. <!--more--><\/p>\n<p><span data-contrast=\"auto\">Ah, early December. It\u2019s that magical time between Thanksgiving and Christmas where business won\u2019t be slowing down until the new year and burnout may have already begun. Though many consumers aim to have their holiday shopping done before Thanksgiving, high\u00a0<\/span><span data-contrast=\"auto\">in-store and online\u00a0<\/span><span data-contrast=\"auto\">traffic continues to prove otherwise. Retail stores, restaurants, and hotels are just a few of the\u00a0<\/span><span data-contrast=\"auto\">industries\u00a0<\/span><span data-contrast=\"auto\">affected by the holiday season.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In 2018, retailers brought on over\u00a0<\/span><a href=\"https:\/\/lgcassociates.com\/es\/holiday-hiring-in-2019\/\"><span data-contrast=\"none\">600,000<\/span><\/a><span data-contrast=\"auto\">\u00a0workers between November and January alone.<\/span><span data-contrast=\"auto\">\u00a0This year holiday sales are predicted to increase 5% (a possible 30,000 more workers required) &#8212;<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-contrast=\"auto\">making the need to have an efficiently run team even greater.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">With 16 years in the hospitality staffing industry, we\u2019re\u00a0<\/span><span data-contrast=\"auto\">pretty familiar<\/span><span data-contrast=\"auto\">\u00a0with the seasonal rush\u00a0<\/span><span data-contrast=\"auto\">\u2013<\/span><span data-contrast=\"auto\">\u00a0so\u00a0<\/span><span data-contrast=\"auto\">in this special\u00a0<\/span><i><span data-contrast=\"auto\">Hospitality in the News<\/span><\/i><span data-contrast=\"auto\">\u00a0segment,\u00a0<\/span><span data-contrast=\"auto\">we put together a quick 2019 holiday survival handbook (for any industry) for surviving the holidays. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h5><strong>2019 Holiday Survival Handbook<\/strong><\/h5>\n<p><b><span data-contrast=\"auto\">Keep workers safe<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Keeping workers safe is important all year long, but particularly during the holidays when shifts get longer and tensions arise. Whether employees are full-time or were hired on in a temporary or part-time capacity, the\u00a0<\/span><a href=\"https:\/\/www2.staffingindustry.com\/Editorial\/Daily-News\/DOL-Protect-temps-other-workers-follow-rules-during-the-holiday-season-52051\"><span data-contrast=\"none\">Department of Labor<\/span><\/a><span data-contrast=\"auto\">\u00a0(DOL) suggests being mindful of the following common holiday season labor violations:<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">Failing to pay workers for opening\/closing procedures<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">Working through breaks without compensation<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">Not providing overtime pay for more than 40 hours\/week of work<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">By following standards set by the DOL and\u00a0<\/span><a href=\"https:\/\/www.osha.gov\/temporaryworkers\"><span data-contrast=\"none\">OSHA<\/span><\/a><span data-contrast=\"auto\">\u00a0(Occupational Safety and Health Administration), workers will engage in a safe and fair work environment.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Provide proper training<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The holiday season may be a good time to cross train employees because the day-to-day may be busier than normal, giving the staff opportunity to learn new positions. While this can be beneficial to business, providing proper training is key for continuing to keep workers safe.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">When cross training, ensure employees are given ample time to be trained fully or receive necessary certificates. Provide a trainer or someone the employee can go to specifically with\u00a0<\/span><span data-contrast=\"auto\">questions<\/span><span data-contrast=\"auto\">\u00a0so they feel supported throughout training and beyond. And never coerce an employee to work a position they aren\u2019t comfortable with.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Encourage self-care<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Usually the last person we think about, especially at work, is ourselves. Fortunately, there are several ways to encourage self-care\u00a0amongst your team and (just as importantly) you, including:\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<ul>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Getting a good\u00a0<\/span><span data-contrast=\"auto\">night&#8217;s<\/span><span data-contrast=\"auto\">\u00a0sleep<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\">Staying hydrated<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"6\" data-aria-level=\"1\"><span data-contrast=\"auto\">Maintaining a healthy eating schedule<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"7\" data-aria-level=\"1\"><span data-contrast=\"auto\">Utilizing shift breaks<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<li data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" aria-setsize=\"-1\" data-aria-posinset=\"8\" data-aria-level=\"1\"><span data-contrast=\"auto\">Asking questions\/expressing concerns<\/span><span data-ccp-props=\"{&quot;134233279&quot;:true,&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Self-care is different for each person, so listening to your mind and body is the best way to tell what you need to be successful. Practicing and investing in self-care\u00a0can be easier said than done, but the effects are rewarding and lead to happier, healthier employees.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><b><span data-contrast=\"auto\">Staff and schedule appropriately<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Arguably the biggest stress for businesses during the holiday season is having the right amount of staff to meet customer demand. Over-scheduling will undoubtedly lead to burnout, and higher costs if paying out overtime. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">When creating the schedule (which should be posted consistently and on-time), be mindful of the following: not double scheduling workers, keep the scheduling fair, ensure staff have days off, refrain from\u00a0<\/span><a href=\"https:\/\/en.wiktionary.org\/wiki\/clopen\"><span data-contrast=\"none\">clopens<\/span><\/a><span data-contrast=\"auto\">\u00a0(if possible), and\u00a0take PTO into account (when applicable). Employees will notice when management is putting extra care into the holiday schedule and reciprocate with hard work.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">When creating the schedule, it\u2019s vital to source extra staff if you think you\u2019ll be short-staffed. Some organizations suggest having 10-25% more staff than normal to accommodate customer requests, purchases, etc. Many businesses turn to hiring part-time staff or partnering with a staffing agency for temporary workers. (Check out some of the benefits of working with a staffing agency\u00a0<\/span><a href=\"https:\/\/lgcassociates.com\/es\/working-with-a-staffing-firm\/\"><span data-contrast=\"none\">here<\/span><\/a><span data-contrast=\"auto\">.)<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The holiday season can be an exciting time for consumers and employees. By following these four tips from our 2019 holiday survival handbook, your team will not just survive, but thrive during this busy season and end the year on a successful note. <\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p style=\"text-align: center;\"><i><span data-contrast=\"auto\">Looking for talented, professional hospitality staff for the holiday season? LGC has got you covered.\u00a0<\/span><\/i><a href=\"https:\/\/lgcassociates.com\/es\/contact-us\/\"><i><span data-contrast=\"none\">Contact us today<\/span><\/i><\/a><i><span data-contrast=\"auto\">\u00a0to learn which staffing solution is right for your busines<\/span><\/i><i><span data-contrast=\"auto\">s.\u00a0<\/span><\/i><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335551550&quot;:2,&quot;335551620&quot;:2,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>All the industry trends you need to know. This week&#8217;s  [&#8230;]<\/p>\n","protected":false},"author":67,"featured_media":312757,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","footnotes":""},"categories":[64],"tags":[457,406,402],"class_list":["post-3338","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-employers","tag-holiday-season","tag-hospitality-in-the-news","tag-staffing"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Hospitality in the News | 2019 Holiday Survival Handbook - LGC<\/title>\n<meta name=\"description\" content=\"With 16 years in the hospitality staffing industry, we\u2019re pretty familiar with the seasonal rush \u2013 so in this special Hospitality in the News segment, we put together a quick guide (for any industry) for surviving the holidays.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/lgcassociates.com\/es\/2019-holiday-survival-handbook\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hospitality in the News | 2019 Holiday Survival Handbook - 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