Set the stage for exceptional guest experiences as a Restaurant General Manager!

About LGC:

LGC places professionals (like you!) with businesses in the hospitality industry who are looking to grow their teams on a permanent basis. As a candidate, we’ll work closely with you to learn about your employment goals and help you decide what you want for the next step in your career. Then, we’ll match you with the client (and position) that best meets your needs.

Since 2003 LGC has been building connections between businesses with staffing needs and job seekers looking for new opportunities. Our range of solutions include temporary and permanent placements (and everything in between) in a variety of industries. With offices located nationwide, we can tap into a dynamic pool of talented professionals. We have a passion for creating partnerships that last and work hard every day to ensure both clients and candidates reach their employment goals.

LGC is an equal opportunity employer and welcomes applications from candidates of all backgrounds and experiences.

Client Information and Job Description:

The client is a well-known American restaurant and bakery chain with a strong focus on providing a wide range of fresh and wholesome food options. They have built their reputation on offering customers a casual dining experience that combines convenience with quality.

As the General Manager, you will play a pivotal role in the day-to-day operations of our clients’ well-known cafe. You will be responsible for leading a team of passionate individuals, ensuring the highest levels of customer service, and overseeing all aspects of cafe management. If you are a dynamic leader with a passion for hospitality and a track record of success, we want to hear from you!

Responsibilities:

• Leadership: Lead and inspire a team of baristas, kitchen staff, and front-of-house employees. Foster a positive and collaborative work environment where team members are motivated to deliver exceptional service.
• Operational Excellence: Oversee all cafe operations, including inventory management, food and beverage quality control, equipment maintenance, and cleanliness standards. Ensure compliance with health and safety regulations.
• Customer Experience: Uphold our commitment to providing outstanding customer service. Interact with customers, address concerns, and maintain a welcoming and friendly atmosphere that keeps customers coming back.
• Financial Management: Manage the cafe’s budget, expenses, and profitability. Implement cost control measures, monitor sales, and optimize resource allocation to achieve financial goals.
• Staff Development: Recruit, train, and develop cafe staff. Provide ongoing coaching, feedback, and performance evaluations. Encourage team members to grow and excel in their roles.
• Menu Development: Collaborate with the culinary team to develop and update the cafe’s menu, ensuring it meets customer preferences and aligns with industry trends.
• Marketing and Promotion: Work with marketing teams to develop and execute local marketing initiatives, community engagement, and promotional events to drive customer traffic and brand recognition.
• Vendor Relationships: Manage relationships with suppliers and vendors, negotiate contracts, and ensure the timely delivery of quality products.
• Reporting: Prepare regular reports on cafe performance, including sales, expenses, and customer feedback. Use data to make informed decisions and drive improvements.

Qualifications:

• Proven experience in cafe or restaurant management, with a track record of success.
• Exceptional leadership and team-building skills.
• Strong understanding of cafe operations, including inventory control and quality management.
• Customer-focused mindset and a commitment to delivering exceptional service.
• Financial acumen and the ability to manage budgets and achieve financial targets.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings and weekends as needed.
• Knowledge of health and safety regulations and food handling standards.

Benefits:

• Opportunity to work with a well-known and respected cafe brand.
• Benefits package, including health, dental, and retirement options.
• Career advancement opportunities within the cafe.

Learn more about LGC here!