The 2025 busy season is already kicking into high gear, and the last thing you want is to be scrambling for staff at the last minute. As the hospitality industry expands throughout the next few years, consider putting these trends into practice as they’ll ensure your company comes out on top.
- Flexible Staffing Is A Must
As the hospitality industry finds its way through unpredictable shifts and large-scale events, businesses are adopting more flexible staffing strategies. This approach allows companies to scale their workforce up or down based on demand, ensuring efficiency while maintaining high-quality service. Adaptability helps businesses stay resilient in an ever-changing market. - Keeping Employees Happy = Keeping Employees Longer
High employee turnover rates are an ongoing issue in the hospitality industry. Companies are emphasizing retention strategies such as better benefits, career development programs, and employee engagement initiatives to confront high turnover rates. These initiatives promote employee loyalty and create more stability in the workforce.
- The Gig Economy Is Booming
The gig economy continues to influence hiring in hospitality, with more businesses seeking workers for short-term & event specific roles. This trend allows businesses to meet short-notice staffing needs without committing to full-time hires, while also offering gig workers flexible schedules and multiple opportunities.
- Diversity and Inclusion Are Front And Center
Hospitality organizations are recognizing the importance of building inclusive workplaces that reflect the diverse communities they serve. Companies are focusing on targeted hiring, diversity training, and other initiatives to create equal opportunities, encourage innovation, and improve the overall guest experience.
- Digital Hiring Is Taking Over
Gone are the days of sorting through stacks of resumes. Online staffing platforms, mobile apps, and AI-powered tracking systems are speeding up the hiring process, making it easier than ever to find top talent—fast.
- Upskilling and Development = Stronger Teams
Employers are offering more opportunities for training and professional development to bridge skill gaps and prepare employees for future roles. Not only does this make your business run smoother, but it also creates more well-rounded employees.
- Sustainability Is More Than Just A Buzzword
As sustainability gains prevalence, there’s a higher demand for positions focused on eco-friendly operations and green practices in hospitality. Employees like to see that their potential employer has values and morals that match their own.
- Health and Safety Is Still A Priority
Even post-pandemic, businesses are prioritizing health and safety roles, from sanitation managers to compliance officers. Creating a safe, clean environment isn’t just about meeting regulations—it’s about building trust with employees and guests.
- More Remote And Hybrid Roles In Hospitality
While hospitality is traditionally hands-on, there’s an increase in remote roles for areas in reservations, marketing, and customer service. This also ties into the need for flexibility in the current job market. As of 2023, 12.2% of employees in the U.S. were working remotely.
- Employer Branding Matters More Than Ever
Businesses are investing in their employer brand to attract top talent, highlighting company culture, values, and career growth opportunities. Having streamlined branding helps your company become easily recognizable and also provides a sense of credibility.
Conclusion
We all want to work in a healthy environment- ensuring your business is on trend with the current market is crucial to remain a top contender for your potential employees. Being able to offer your team genuine benefits at the workplace, such as flexibility, inclusion, and various growth opportunities will take your staff to the next level. Employees who are able to show up to their workplace with a good attitude about what organization they’re representing will only have positive implications for you as a manager or owner. Which of these trends could you do a better job at implementing in your workplace? Leave a comment below!