Why LGC Leads With a Service-Based Model
Have you ever been frustrated with a service, reached out to file a complaint, and waited hours, days, or weeks just to get to step one? We’ve all been there. That feeling of sending a request for help out into the unknown with no guarantee of a response is frustrating, exhausting, and, frankly, dehumanizing.
When something goes wrong, you deserve quick, effective help from someone who can resolve the entire issue right away. At LGC, we understand that unmet expectations can lead to anxiety, frustration, and disappointment. That’s why we’ve built our entire service model around being responsive and present for you every step of the way.
Instead of being shuffled through portals and help lines, when you need assistance, you can call your local LGC branch directly. One of our recruiters will pick up the phone and handle the issue right then and there. Even after hours, all of our branches have someone from the team on call to monitor phones and emails. If you need help, you can pick up the phone, call, and someone will respond within 30 minutes or less.
Our team is committed to going above and beyond. Don’t just take our word for it—here’s what one of our largest clients has to say:
“The office always goes above and beyond to staff our events, even when we request staff at the last minute. They’re excellent at sending staff that meets our requirements and quickly handling any issues that arise. They have provided us with bartenders, back-of-house staff, pizza staff, and more. We’ve even hired some of their staff as part-time team members, and they’ve been a great addition to our team. The office staff is always friendly and helpful.” — Tammy N, Levy Restaurants
Why do we do this? It’s the LGC way. We’re a business run by people, for people, and that’s why maintaining a culture of communication and care is so important to us. For us, it’s not just about responsibility; it’s about accountability. When you communicate something you’re unhappy with, we take action to fix it. We can’t do what we do without your trust and partnership.
Reach out to us today, and we’ll do what we do best: delivering exceptional service and support.
In other news…
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About LGC
Since 2003 LGC has been building connections between businesses with staffing needs and job seekers looking for new opportunities. Our range of solutions includes temporary and permanent placements (and everything in between) for a variety of industries. With offices located nationwide, we can tap into a dynamic pool of talented professionals. We have a passion for creating partnerships that last and work hard every day to ensure both clients and candidates reach their employment goals.