Providing outstanding customer service is all about perfecting the little touches. Last month, we discussed the benefits of going the extra mile for your guests. Whether you’re creating towel origami or offering a warm hello and bright smile in the hallway, it’s the...
In order to improve your interviewing style, you need to know what managers look for in a great candidate. Here are 4 tips for acing an interview. Having an impressive resume might get you a job interview, but if you want to be the last candidate standing, you need an...
When you go the extra mile for guests, it will make them feel special and show that you truly care about their experience and satisfaction. When it comes to customer service, it’s often the little things that mean the most. When guests walk into a hotel room, they...
When you emphasize past experience on your resume, it will help hiring managers know what to expect if they choose to bring you on board full time. Hiring decisions are always a gamble, but employers typically feel more confident with candidates who have experience...
People can be very particular about their food. But it’s crucial to know how to keep up with guests requests regardless if it’s busy or now. Keeping your head above water can be tough on a busy shift, but becomes even more challenging when everyone seems...
If you’re tired of waking up tired, it’s time to change your eating habits. The food and drink you consume — and the time of day you eat or drink it — directly affects your energy levels. LGC has been around for two decades, so we know a thing or two about fueling up...
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